Salon Etiquette

All prices for hair services are subject to change without notice. Long or thick hair may cause the price to increase.

Prices may vary on services, so we offer a complementary consultation. Call and schedule an appointment with one of our professional stylists today!

Color Corrections, Hair Texture or Keratin Treatments
We strive for 100% customer satisfaction, so please notify us within 48 hours if you feel unsatisfied with our services. All hair color services and texture treatments are listed at a starting price. The stylist selected and condition of your hair will affect the cost of the services. Price will be quoted during your consultation, prior to your service. We do not offer refunds.

Note: any additional toners or color glossing treatments you wish to receive with color services will be an additional charge.

Check In

We suggest you arrive 15 minutes prior to your appointment time. This will allow you to fully enjoy your service. Should you arrive late your appointment may be shortened, so that our stylist can be on time for his/her next client.

Special Needs and Medical Condition

Your comfort and well-being is very important to us. Prior to your service please inform us of any special needs or medical conditions you may have, such as pregnancy, hypertension, injuries, allergies or disabilities. Speaking to our stylists will help customize your service to ensure maximum enjoyment and benefits.

Salon Promotions and Specials

All salon promotions and specials cannot be combined with other salon offers. We are not responsible for any lost items in the salon, so please keep your personal items close to you.

Gratuity

Gratuity isn’t always expected, but it’s greatly appreciated in acknowledgement of our team’s outstanding service.

Hair Products

Products which are purchased from our salon, but are not working for you, can be brought back in within 10 business days to exchange for another item. However, we do not refund money on retail purchases that include old items or if the product has been used more than a few times.

Children

We offer services for children but cannot allow unattended children throughout the salon. Children cannot be left alone in the lobby, and we are not responsible or held liable. Parents are responsible for broken items caused by their children and will be asked to leave the salon.